Privacy Policy

IntroductionThis Privacy Policy exists to inform you about how your personal data is collected, used, stored, and protected on our platform. We want to be transparent with you regarding what information we gather from you and why.

Purpose of the Privacy PolicyThe purpose of this document is to clearly outline your data rights and how we handle your personal information. By using our site and services, you agree to abide by the practices described in this policy.

Scope of ApplicationThis Privacy Policy applies to all users who use our platform, including those who access our website, mobile app, or any other service offered by us. By using our services, you consent to this policy's terms and conditions.

Consent ClauseBy accessing our site and services, you implicitly consent to the practices outlined in this Privacy Policy. This means that you agree to the way we collect, use, store, and protect your personal data.

Data We Collect

Personal Information:• Name• Email address• Date of birth• Address• Other relevant information for account management

Account Info:• Username• Password (hashed)• Payment details• Other account-related information

Technical Data:• Device information (e.g., operating system, browser type)• IP address• Browser type and version• Cookies

Usage Data:• Site activity logs• Login history• Game interactions and preferences

How We Use Your Data

• Creating and managing your accounts• Processing deposits and withdrawals• Providing customer support• Determining bonus eligibility and responsible gambling monitoring• Improving our site and personalizing your experience• Fulfilling legal and regulatory obligations

Cookies and TrackingCookies are small text files stored on your device to remember user preferences, login information, and other settings. We use three types of cookies:

• Essential Cookies: necessary for functionality (e.g., logging in)• Analytics Cookies: collect data on site usage for improvement (e.g., Google Analytics)• Marketing Cookies: used for targeted advertising (e.g., social media trackers)

You can manage or disable these cookies through your browser settings. We recommend allowing essential and analytics cookies to ensure proper functionality and improve the user experience.

Legal Basis for ProcessingWe rely on various legal grounds for processing your data:

• Contractual necessity: To provide our services• Legal obligations: Compliance with laws and regulations• Legitimate interests: Ensuring fair gaming, preventing fraud, and enhancing security• User consent: Explicit permission for specific purposes

Data Sharing and DisclosureWe share personal data with third-party service providers (e.g., payment processors, gaming providers) to facilitate our services. However, we do not sell your data. We may disclose information when legally required or if necessary to protect our interests.

Data Storage and RetentionWe store personal data securely for as long as is necessary for the specified purpose. Criteria for retention periods include:

• Legal requirements (e.g., tax records)• Regulatory needs• Contractual obligations

Security MeasuresWe implement various security measures to protect your data, including:

• SSL encryption• Access controls and authentication processes• Monitoring for unauthorized access

Your RightsAs a user, you have the following rights under data protection laws:

• Right of access: Obtain copies of your personal data• Right to update or delete: Request changes or deletion of your data• Withdraw consent or object to processing: Opt-out of specific uses• How to contact us: Exercise these rights by contacting our customer support team

International Data TransfersWe may transfer personal data outside your country or the EEA, but we ensure that any international transfers comply with relevant laws and regulations. We use safeguards like Standard Contractual Clauses to protect your data.

Third-Party ServicesExternal links or services have their own privacy policies, which are separate from this document. House Of Jack Casino is not responsible for external content.

Policy UpdatesWe reserve the right to update this Privacy Policy at any time. You will be notified of changes through our site and/or email notifications. Continued use implies acceptance of updated terms and conditions.